Customer Reviews:
 Logitech finally got it right! November 14, 2008
We've had the Harmony 800(?) since it came out, and it's caused us nothing but headaches and more headaches. We finally bit the bullet and bought the Harmony One...and can't say enough about how happy we are with this remote!!! The signal is incredibly clear and fast, where as the 800's signal was downright frustrating. The touchscreen is great UI improvement, and the overall feel of the remote is more natural and ergonomic.
The only hiccup during installation was with the included software. I had to go to Logitech's Support Site to download the latest software. After that, it was a piece of cake to transfer all the settings from the 800 to the new remote.
Note: Buying the One from Amazon made the purchase an even better decisiont due to the great competitive pricing and Prime Shipping.
Very good product November 14, 2008
0 out of 1 found this review helpful
This item is great. It is my first all in one remote so nothing to compare too but I am a very investigative buyer and this product had everything I wanted except the out of site reciever. My stuff is in site so it wasn't a deal breaker. Very easy to set up. If you know your model numbers you are good. Worked perfectly right of the bat. No complaints. Looks cool and you can even put a picture slide show on the screen. If you have a nice home theater setup, a remote like this is a must. I was fumbling with 6 remotes. I have a denon reciever, panasonic projector, cable box, blue ray player and a remote lighting system and this functioned perfectly after a quick setup. If you get the price I got it is a steal.
 No Stars - Stay Away from this remote . . . . November 13, 2008
0 out of 15 found this review helpful
I had written an extensive review and it is no where to be found, so . . . I'll just keep it short and say save yourself the money and a lot of trouble.
Amazon, what happened to my previous review that you nagged me to write?
P.S.
Harmony's discussion areas are brutal and rude. Stay away from there too.
Very easy to set up and use November 11, 2008
I got my Harmony One a few weeks ago from Amazon and could not be happier with the set up and using this remote. I have used other Universal remotes in the past (Sony and Phillip's Pronto) which were OK, but nothing is as easy to set up and intuitive as this one.
I used the Mac OS software to set it up on my iMac and everything worked really well, no issues at all. Of course I am probably a bit more advanced than the regular person on using computers and programming, but this was a breeze.
Love how the system works based on Activities and remembers what is on or off so that devices that are not in use will be turn off depending of the activity that you want to do. And 98% of the time works well :)
Best Remote Ever! November 11, 2008
Ok, I am coming late to these high end universal remotes. So all the advances make me think this one is fantastic. Setup takes a couple hours, some tech knowledge, and some logical planning. While I was lacking on the last issue, it is because I was unaware how I would use this remote. Really like it though. Of course, the price just went down right after I bought it for $199 so that is a bit frustrating.
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