Customer Reviews: Read 2 more reviews...
Does not stand behind product March 8, 2008 1 out of 1 found this review helpful
I ordered the bracket and received it promptly. However, when I hung the tv on the bracket one of the pieces bent. In addition to that, the U connetor kept moving left or right after I would set it.
I did everything the limited instructions told me to. Long story short, I reported this immediatly. I got the run around from jenny in customer service for two weeks. E-mailing back and forth about 10 times and drilling me like I did something wrong. Then she just stopped.
After a week I e-mailed her to ask if they were going to stand behind the product and I never heard back. No big deal, I will report it to my credit card company and get reimbursed.
Point is, I guess the reviews are all good till you have a problem. Needless to say I won't be letting them steal my money anymore!
Good Value November 5, 2007 1 out of 1 found this review helpful
I ordered the item with 2-day shipping selected, but the item was delivered within 24 hours so that was a nice surprise. The mount itself looks good and seems well-built. The only downside is that the installation was a bit confusing. There are no written instructions provided, only engineering-type diagrams. Took me a while to decipher all of the pictures (and find the stud in my ceiling), but I was able to install it myself in one afternoon. It swivels, tilts, and rotates to virtually any position. It does not have an up/down telescoping movement, but I have low ceilings and a 32" panel so I like it where it is. Ultimately, a flat-panel ceiling mount (+ free DIY installation) for $100 seems like a bargain to me.
nice but expected adjustable length July 6, 2007 2 out of 2 found this review helpful
Although the product is great and works just fine,I really was thinking it was adjustable, It was way to short so we have to make a box to attach it to.
Great May 22, 2007 Works like a charm. Super easy to put up. Swivels side to side and up and down. Great product!!
Very neat and pretty ceiling mount May 9, 2007 It turns out much better looking than I expected.
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